Leadership That Grows From Within

How Internal Promotions Strengthen Culture, Performance, and Care at The Aspenwood Company

In senior living, leadership continuity matters. The people guiding communities, shaping experiences, and supporting residents influence far more than occupancy or revenue—they shape trust, outcomes, and long-term sustainability. At The Aspenwood Company, leadership growth has never been treated as a coincidence or a reward reserved for the few. It is a deliberate strategy rooted in culture, capability-building, and belief in people.

That philosophy was recently highlighted in McKnight’s Senior Living in its People in the News feature, announcing the promotions of Joshua Bentley and Samantha Rincon to Vice President of Sales roles at The Aspenwood Company.

Read the McKnight’s Senior Living article here:
“People in the News: Oct. 28, 2025”
https://www.mcknightsseniorliving.com/news/people-in-the-news-oct-28-2025/

While the headline recognizes individual achievement, the deeper story is organizational: these promotions represent the strength of Aspenwood’s internal leadership pipeline and a people-first culture that translates directly into stronger teams, better resident experiences, and long-term performance.

Why Promoting From Within Matters in Senior Living

The senior living industry is navigating a defining moment. Demand is rising steadily as the first baby boomers turn 80 in 2026, while workforce shortages, burnout, and leadership turnover continue to challenge operators nationwide.

According to Gallup, organizations with highly engaged employees experience:

In senior living specifically, leadership stability is closely tied to:

  • Resident satisfaction

  • Family trust and referrals

  • Consistency of care

  • Regulatory performance

Aspenwood’s approach recognizes that sustainable growth is not built through constant external hiring alone, but through developing leaders who already understand the culture, mission, and responsibility of serving older adults.

A Culture of Internal Advancement at Aspenwood

In 2025, The Aspenwood Company celebrated over 100 internal promotions across operations, clinical services, sales, marketing, HR, and corporate leadership. These advancements are not symbolic—they are strategic.

This commitment to internal mobility aligns with national workforce research. According to the LinkedIn Workplace Learning Report, organizations that prioritize internal career pathways:

At Aspenwood, internal advancement is supported through:

  • Structured leadership development

  • Ongoing education via the Aspenwood Institute for Learning (Relias platform)

  • Mentorship and cross-functional exposure

  • Clear career ladders tied to readiness—not tenure alone

The promotions of Joshua Bentley and Samantha Rincon exemplify what happens when opportunity meets preparation.

Joshua Bentley, MBA: Strategic Growth With Purpose

Joshua Bentley was promoted to Vice President of Sales after nearly two years with The Aspenwood Company. He holds an MBA in Healthcare Administration and is currently pursuing a Doctorate in Healthcare Leadership, reflecting a deep commitment to both strategic growth and ethical leadership in senior living.

Joshua’s leadership is defined by:

  • Data-informed sales strategy

  • Multi-site operational understanding

  • Alignment between occupancy goals and resident-centered outcomes

  • Mentorship of sales teams across markets

His promotion reinforces Aspenwood’s belief that sales leadership in senior living must go beyond numbers—it must support families during life-changing decisions with clarity, empathy, and trust.

Samantha Rincon: Experience, Mentorship, and Market Insight

Samantha Rincon brings more than a decade of senior living experience to her role as Vice President of Sales. Known for her people-first leadership style, Samantha has played a key role in mentoring sales directors, strengthening training standards, and aligning marketing strategy with authentic community storytelling.

Her promotion highlights Aspenwood’s emphasis on:

  • Leadership that develops others

  • Sales cultures rooted in integrity and education

  • Long-term relationship building with families and referral partners

In an industry where sales turnover is high, Aspenwood’s investment in leaders like Samantha creates continuity for teams and confidence for families.

The Ripple Effect: How Leadership Promotions Impact Residents and Families

Promoting from within is not just a workforce strategy—it is a resident experience strategy.

Research consistently shows that employee engagement and leadership stability directly affect care outcomes. According to Harvard Business Review, high-trust cultures experience:

In senior living communities, this translates into:

  • Familiar faces for residents

  • Stronger relationships with families

  • More consistent care approaches

  • Higher satisfaction and trust scores

When leaders grow within the organization, they bring institutional knowledge, emotional intelligence, and continuity that cannot be replicated through constant external hiring.

Connecting Promotions to Aspenwood’s Broader Culture Strategy

The promotions of Joshua Bentley and Samantha Rincon align with Aspenwood’s broader cultural philosophy—one that has earned national recognition.

  • Named among the Top 25 Best Workplaces in Aging Services by Fortune

  • Recognized as a Great Place to Work® for seven consecutive years

According to Great Place to Work®, employees at certified organizations are:

Aspenwood’s culture has been further explored in recent company blogs, including:

Together, these stories reinforce a consistent message: culture is not a soft metric—it is a strategic advantage.

What This Means for Investors and Partners

For investors and development partners, leadership depth is a critical indicator of organizational health. Companies that promote from within demonstrate:

  • Strong succession planning

  • Reduced operational risk

  • Scalable systems

  • Long-term sustainability

According to Argentum and NIC MAP Vision, senior living demand will continue to rise sharply through 2030 as construction remains constrained. Operators with stable leadership benches will be best positioned to grow without sacrificing quality.

Aspenwood’s internal promotion strategy signals readiness—not just to grow, but to grow well.

A Model for the Future of Senior Living Leadership

The senior living industry is often measured by buildings, units, and markets. But the future of the industry will be defined by people—the leaders who stay, grow, and elevate those around them.

The promotions of Joshua Bentley and Samantha Rincon are not isolated events. They are evidence of a leadership philosophy that prioritizes:

  • Development over replacement

  • Trust over turnover

  • Purpose over short-term gain

At The Aspenwood Company, leadership growth begins long before a title change—and its impact reaches far beyond it.

Written by – Christina O’Leary

References & Further Reading

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Redefining Value, Programming, and Growth for the Next Generation of Senior Living

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How Aspenwood Is Building a Workforce for the Future